Questions and answers
Frequently Asked Questions
The questions students ask us most, grouped by the part of the journey they belong to.
About Fly Education
Our services, office locations, contact details and counselling process.
Who is Fly Education?
Fly Education is a Bangladesh-based international education consultancy that helps students pursue higher education abroad. It started its journey in late 2023, beginning with a focus on Denmark, and has since expanded to several study destinations. The work covers the whole journey: initial counselling, choosing a destination and university, preparing documents, the application itself, and visa preparation.
How large is the team, and what do they do?
Fourteen people, with experience across admission guidance, application processing, compliance, marketing, counselling and student coordination. Each person handles a different part of the student journey, and the work is organised around country-specific knowledge, because every country, university and application process can have different requirements.
Where is the office and when is it open?
The Habiganj office is at Nazmul Store, 5th Floor, Commercial Area, Habiganj, Bangladesh. It is open Saturday to Thursday, 10:00 to 19:00, and Friday 15:00 to 18:00. You are welcome to visit for an admission consultation, an application discussion or to hand in documents. Please contact the office before you travel, so staff availability can be confirmed.
How do I contact Fly Education?
By phone or WhatsApp on 01773-863356 or 01752-663317, or by email at info@flyeducationbd.com. You can also use the enquiry form on the contact page, or the file assessment form if you would like your profile reviewed.
How do I avoid study abroad scams?
Be wary of anyone who guarantees admission, a scholarship or a visa, because none of those can be promised. Be careful with requests for large payments in cash or to a personal account, with offer letters you cannot verify with the university directly, and with agents who will not put their advice in writing. Verify the institution through an official recognition register, and verify any visa or eVisa through the issuing authority rather than through a document you were handed.
Admission Process
How to apply, admission requirements, application deadlines, intakes and university selection.
What happens first?
An initial counselling session, to understand your educational background, your goals and your preferred destination. A counsellor will usually ask for your SSC and HSC results or equivalent, graduation results if you have them, your academic subject area, your IELTS or other English test result, your previous study history, any study gap, your preferred country, subject and intake, your approximate education budget, and how your studies will be funded.
What is looked at when my profile is assessed?
Academic eligibility, English-language proficiency, your previous education and how relevant the subject is, any study gap and your academic progression, the entry requirements of the specific programme, whether the tuition fee is affordable for you, which intakes and deadlines are open, and the admission conditions of the country. If your profile does not meet a particular university's requirements, other universities, programmes or intakes may be considered.
Can you tell me in advance whether I will be admitted?
No, and anyone who does should be treated with caution. Admission eligibility cannot be guaranteed on the basis of a GPA or an IELTS score alone. Universities may also consider your academic subjects, your previous qualifications, study gaps, English proficiency, entrance examinations and other programme-specific conditions. What a counsellor can do is tell you honestly which options your profile fits.
Documents and English Requirements
Academic certificates, transcripts, passports, IELTS and other accepted English proficiency tests.
What is a Police Clearance Certificate, and do I need one?
A Police Clearance Certificate is an official document issued by Bangladesh Police confirming the result of a police record check. It is commonly requested for student visa applications, residence permits, employment abroad and immigration procedures. It is used to show that no disqualifying criminal record was found. Note that a PCC does not guarantee visa approval: the embassy, immigration authority or institution receiving it decides whether it meets their requirements.
Where do I apply for a Police Clearance Certificate?
Through the official Bangladesh Police portal at https://pcc.police.gov.bd/. For a Bangladeshi student applying for a foreign student visa, that online portal is the usual route. The correct route can differ depending on your nationality, your passport, where you are living now and what the certificate is for.
Do my certificates need attestation or an apostille?
Often, yes, and which one depends on the destination country. Academic certificate verification, attestation and e-Apostille are separate processes with different authorities involved, and the requirement comes from the country or institution you are applying to rather than from us. A counsellor will tell you which route applies to your destination before you start, because the order matters and a document attested the wrong way may have to be redone.
Tuition Fees and Other Costs
Application fees, tuition fees, payment procedures and other possible expenses.
What is bank solvency, and why is it asked for?
A bank solvency certificate and a bank statement are used to show that the money for your studies and living costs genuinely exists and is available. Embassies look at how much is held, how long it has been held, and whose account it is in. A sponsor's documents may also be required, showing their relationship to you, their income and their consent to fund you.
How much money do I need to show?
It differs by country, and the figure changes, so it should always be checked against the destination's official immigration page rather than taken from a consultancy. Our funds guide lists the published requirement per country with a link to the official source for each one. A counsellor will confirm the current figure for your destination and intake.
What should I budget for beyond tuition?
Accommodation, food, local transport, health insurance, phone and internet, and study materials. Accommodation is usually the largest item and varies sharply between cities in the same country. Costs also depend on whether you live in university housing, a shared flat or private accommodation, and university housing is not guaranteed and often has to be applied for separately and early.
Can I work while I study, and should I count on it?
Many destinations allow students to work a limited number of hours, and the limit, the conditions and whether your dependants may work are all set by the country's own rules rather than by the university. Part-time earnings should not be treated as part of your funding plan: embassies expect your studies and living costs to be covered by the funds you show, and work rules can change.
Visa Process
Visa application procedures, interviews, required documents and visa decision timelines.
What does the student visa process involve?
Broadly: you prepare and submit the application for your destination, attend a visa application centre such as VFS where one handles that country, give biometrics, and in some cases attend an interview. The exact sequence, the centre you use and the documents required are set by the destination country, and they differ from one country to the next.
Why is there a visa interview, and what is it for?
The interview is there to establish that you are a genuine student: that you understand your course and why you chose it, that your funding is real and explainable, and that your plans are consistent with your application. Answering clearly and consistently with your documents matters more than rehearsing a script, and your counsellor will go through likely questions with you beforehand.
Why are student visas refused?
The common reasons are documents that are incomplete, inconsistent or unverifiable, funds that do not meet the requirement or cannot be explained, doubt about whether the applicant is a genuine student, gaps or discrepancies in academic history, and problems with sponsor documentation. Most of these are addressable before you apply, which is why the document stage is worth taking slowly.
If my visa is refused, can I appeal?
It depends on the country. Some destinations offer a formal appeal or review, some allow a fresh application instead, and the deadlines are short. The refusal letter states the reason, and that reason determines whether an appeal or a new application is the better route. Bring the letter to a counsellor as soon as you receive it, because the time limits are set by the authority and cannot be extended.
How long does a visa decision take?
There is no single answer, and we will not quote one. Processing times are published by each country and change with season and application volume. Our visa status tool links to the official status page for each destination so you can check against the authority rather than against an estimate.
Study Destinations
Country-specific questions about Finland, Lithuania, Norway, Sweden, the United Kingdom and Denmark.
Which countries does Fly Education work with?
The destinations covered on this site are Denmark, Finland, Lithuania, Norway, Sweden and the United Kingdom. Fly Education began with a focus on Denmark in late 2023 and the network has expanded since. If your preferred destination is not listed, ask: it may still be possible, and a counsellor will tell you honestly whether it is.
How is a country chosen for me?
On your academic background and subject, your English result, your budget and how your studies are funded, the intakes and deadlines that are actually open, and that country's admission and visa conditions. The recommendation should be based on your real profile and the current requirements, not on which destination is easiest to apply to.
After Admission and Visa
Tuition payment, pre-departure preparation and guidance before travelling abroad.
What should I sort out before I travel?
Your tuition payment and its receipt, your accommodation for arrival, health insurance where it is required, your enrolment or registration with the university, your travel documents and the papers you may be asked for at the border, and the practical things: currency, a phone plan and how you will reach your accommodation from the airport. Your counsellor will go through a pre-departure list with you.
Will accommodation be arranged for me?
University accommodation is not guaranteed and usually has to be applied for separately, often well before you arrive and sometimes before your visa decision. In many cities private or shared accommodation is the realistic option, and it is worth arranging something for your first weeks before you travel rather than after you land.
Ask a counsellor instead
If your question is not here, send it to us and a counsellor will reply.
Check it yourself
For the questions that have an official answer, use the official source rather than anyone's advice.
