Administrative Assistant Professional Certificate

About this programme

UPDATED FOR 2026! Gain the skills, knowledge, and expertise to become a certified administrative assistant. The Administrative Assistant Professional Certificate offers you the educational background you need to earn your office assistant designation, while developing the necessary career skills to succeed in the workplace. After taking this program, and attaining IAAP's other requirements, students can also choose to take the IAAP CAP® exam and earn their Certified Administrative Professional (CAP) designation. Details on the IAAP website. The Administrative Assistant Professional Certificate program consists of nine modules taken over 21 live Zoom sessions that are completed over the course of five months. All courses are delivered 5:00pm - 9:00pm PCT except Record Management Fundamentals (4:00pm - 8:00pm PCT). Three 4-hour sessions January 19 - 21, 2027 This program is designed for individuals who wish to work as an administrative assistant. It provides foundational knowledge of computer systems and training in the most popular office productivity tools in the Microsoft® Office Suite. This includes an introduction to Word®, Excel®, PowerPoint®, and Outlook®. CONTENT ADDED: Now includes Teams®. Three 4-hour sessions February 3 - 5, 2027 This course provides basic skills in written and oral business communication. It also covers how to effectively organize and deliver written and orally presented business reports. Topics covered in this course include: communication skills, identify your personal communication style, understand individual differences and similarities,