Award in After Sales and Customer Care

Entry requirements

Prerequisites

All Modules Individuals must be 15 years of age (subject they have completed compulsory schooling) and older in order to attend the course. Individuals must also be in possession of an MQF Level 2 qualification in English. For Module 3, 4, 5, & 6 Apart from the above, having work experience within marketing would be considered an asset. For online: Trainees need to be IT proficient to attend this course. Jobsplus also provides online guidelines on how to use the Exam.net, which can be found online on the Jobsplus website. - Microsoft Word - TC&QA 401 Online Assessment Guidelines for Trainees. Rev 02 - 21.01.2022 (gov.mt) . The guidelines on how to use the Microsoft Teams are sent to the trainees once they apply for a course. For those trainees who may experience difficulty in following online, or do not have the means to follow the course online, Jobsplus offers the possibility to such trainees to attend the course at Jobsplus’ premises. In such cases, the Trainer would be asked to deliver the sessions from our premises and by means of the owl system the trainees following online may view the trainer and trainees who are physically in class and vice versa.

Source: MFHEA GraphQL register